Refund policy
We strive to ensure your complete satisfaction with your estate jewelry purchase. If for any reason you are not entirely pleased, we offer a straightforward return policy:
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30-Day Return Window: Returns are accepted within 30 days from the date of purchase. Please ensure that the item is returned in its original condition and packaging.
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Return Shipping: Customers are responsible for covering the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
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No Restocking Fee: We do not charge a restocking fee for returned items. You will receive a full refund for the purchase price of the item.
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Exclusions: Items marked as final sale are not eligible for returns. Please review your purchase carefully to ensure it meets your expectations.
To initiate a return, please contact our customer service team with your order details. We will provide you with instructions on how to proceed. Your satisfaction is important to us, and we are here to help with any questions or concerns you may have.